Business Observer
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February 17, 2022
Restaurants turn to automation to fill positions — and increase productivity |
Choosing a robot over a human has long been tough pill to swallow for many restaurant owners and operators. For good reason: it's a service-first, people-centric business.
But several popular restaurant chains in the region, in addition to national fast-food chains, are jumping into the world of bots. If not to replace human employees, to lend a big (robotic) hand in the current labor crisis, and for some, maybe beyond. It helps, of course, that a comparison in salary and benefits between man a